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AltiServ
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The Award Winning AltiServ is a computer-based phone system comprised of the AltiWare system software and one or more Quantum boards running on a Windows NT server.
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AltiServ offers businesses with up to 100 users the advanced phone features previously affordable only to large
companies. It provides PBX functionality, Voice Mail, Auto Attendant, Customer Call
Distribution, Mixed-Media Messaging, E-mail, and more. You can start off with a basic phone system and grow into more
advanced features or take advantage of the full functionality today. You no longer need to
purchase and manage multiple systems because you can now accomplish much more using a single, ``all-in-one" telecommunications server.
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"AltiServ represents a great achievement. With this product, AltiGen provides a comprehensive communications solution bursting with options and advanced features."
CTI Magazine
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Advanced Features
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AltiGen is leading the way in developing new and creative ways to serve customers. Today's technology can help small businesses work faster, do more, and get better results. AltiServ is packed with advanced features to give you the winning edge.
- Boomerang allows you to check message and return multiple calls, all with a single call into voice mail.
- With One-Number-Access, you choose where you want to be. AltiServ will look for you in up to four different places, whether you're in your car, your hotel room, or your daughter's soccer game. Your customers only have to dial one number.
- AltiServ with AltiWare Open Edition And CE comes with built-in e-mail server. AltiWare OE integrates with Microsoft Exchange. Now you can use Exchange as your e-mail server while maintaining the power of AltiServ's voice mail and e-mail integration.
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Internet Integration
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Expand functionality even further through integration with the Internet. Whether you're half way around the world or working from home for the day, staying in touch and changing personal phone settings is a simple matter of accessing your Web browser.
- AltiReach Web-based management allows individual users to easily manage station features such as Call Forwarding, Message Notification, and One-Number-Access, whether in the office or anywhere else in the world, via the Internet.
- CallView, AltiGen's built-in Java application, brings call control to the desktop. Manage multiple incoming calls and view information like Caller ID, calls in queue, and extension status…all on your Web browser.
- Remote users can send and retrieve voice mail message over the Internet by using Mixed-Media Messaging, saving valuable time and money.
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Inexpensive Phones
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Unlike expensive, proprietary phone systems that require you to purchase expensive digital desk-sets, AltiServ is designed to work with any standard analog telephone. You can mix and match different types
of telephones to suit the needs of individual users. You have the option to use cordless phones, inexpensive telephones for infrequently used extensions, smart phones in your customer support center or executive phones for your most demanding users…all at a fraction of the cost of proprietary phones.
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Easy System Administration
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Whether AltiServ is maintained "in-house" or by your AltiGen Dealer, installation, configuration and ongoing maintenance is much easier and takes less time because you are working with a single
system platform from the start. The old, multi-system approach increases operating expenses, undermines performance and makes system administration complex and time-consuming. AltiGen products eliminate the unnecessary expenses needed to keep these disparate systems running smoothly.
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System administration is now easy, even for non-technical staff, via a simple graphical user interface. For instance, adding
an extension is just a matter of changing some variables on one extension configuration screen!
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"The true beauty of AltiServ is the user-friendly
architecture and software that makes setup and maintenance a breeze."
Tonya Bowers, SGS WinPacific Systems
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AltiAdmin™ allows you to manage your AltiServ from anywhere on your local area network (LAN). And because Windows
NT Server comes with built-in remote access services (RAS), your AltiGen Dealer can make
changes and even troubleshoot the system remotely via the Internet or using a modem and software such as Symantec's PC Anywhere.
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Turn Key Solutions
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AltiServ systems are available as turn key solutions through your local Authorized AltiGen Dealer who can provide
installation, configuration and technical support services. AltiServ is so user-friendly,
you now have the option to decide how much day to day management you want to control.
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